Widerrufsrecht
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns:
You may request a return within 14 days of receiving your order. To be eligible for a return:
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The item must be unused, uninstalled, and in its original packaging.
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Custom or made-to-order products are non-refundable unless defective.
Please contact us at [your email] before returning any items. Returns without prior authorization will not be accepted.
Return Shipping:
Buyers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a trackable shipping service.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping charges are non-refundable unless the return is due to our error.
Damaged or Wrong Items:
If you received a damaged or incorrect product, please contact us within 48 hours with photos, and we will arrange a replacement or full refund.
Exchanges:
We only replace items if they are defective or damaged. If you need an exchange, email us with your order details.