Refund policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns:
You may request a return within 14 days of receiving your order. To be eligible for a return:

  • The item must be unused, uninstalled, and in its original packaging.

  • Custom or made-to-order products are non-refundable unless defective.

Please contact us at [your email] before returning any items. Returns without prior authorization will not be accepted.

Return Shipping:
Buyers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a trackable shipping service.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping charges are non-refundable unless the return is due to our error.

Damaged or Wrong Items:
If you received a damaged or incorrect product, please contact us within 48 hours with photos, and we will arrange a replacement or full refund.

Exchanges:
We only replace items if they are defective or damaged. If you need an exchange, email us with your order details.